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Renee Raville
Wayne State University

Subject Listing - Psychology
Advisor: Dr. Marcus Dickson

Friday, Oral Session 6, Presentation 4, Carmichael Hall 102

CROSS-CULTURAL EXPERIENCES IN THE WORKPLACE

Expatriate employment in the United States grows annually. Expatriates face unique complications while adjusting to work environments in the United States. This project aims at achieving a better understanding of expatriate complications within the workplace. The Job Diagnostics Survey is a tool for measuring employee experiences in the workplace regarding employer relationships, co-worker relationships, employee perceptions of job expectations, and job satisfaction. Expatriates in an organizational or university setting within metropolitan Detroit were recruited to participate in an online survey. They were required to have one-year residency in the United States or completion of an ESL course to ensure comprehension of the English language. The Job Diagnostics Survey tests expatriates' job fit. Two additional pages were added: one regarding demographic information and the other regarding workplace experiences. Results suggest cross-cultural training could prove useful to expatriate assimilation. Previous research also suggests the importance of cross-cultural training for successful expatriate employment. The Job Diagnostics Survey provides assessments of the work situation and a means for suggesting improvements in organizational cross-cultural training programs.

Advisor: Dr. Marcus Dickson, Associate Professor, Department of Psychology, Wayne State University, Detroit, MI